Workplace Assessment
Workplace Assessment
We custom design structured processes to assist work units or teams that are affected by conflict. The process may involve some or all of the following:
- conduct interviews with individual team members to identify the sources of conflict, the impact these may be having on individuals and the workplace, and begin capturing suggestions and solutions
- assess each individual’s capacity and motivation to participate in solutions
- work with key stakeholders to brainstorm strategies to resolve the sources of conflict
- facilitate guided discussions between individuals, as needed, to restore interpersonal communication and relationships
- facilitate a team session to agree on the core issues and establish an action plan
- facilitate team development processes, if needed, to enhance cooperation and unity
- management coaching to enhance the team leader’s capacity to implement and monitor the action plan, and nip future issues in the bud
- establish monitoring and review processes to monitor individual and team progress